Wholesalers & distributors

Make the wholesale to ecommerce transition without building a retail division to run it.

You already have the stock, supplier relationships and buying power. Going direct can open a higher-margin route to the consumer, but it also creates work your B2B operation was never designed to absorb. We run the direct-to-consumer channel beside your wholesale business, so you can test retail without rebuilding the company around it.

  • Use the stock you already hold
  • Protect your trade relationships
  • Keep the store in your name
Wholesale to Ecommerce - a pallet of stacked cartons between a warehouse and a lorry, with a globe and trade routes above

Why this fits a wholesale business

Your Inventory Is the Head Start. Retail Operations Are the Gap.

A wholesaler or distributor does not start ecommerce from zero. You already know the products, the suppliers, the buying cycles and the numbers behind each line. That existing inventory advantage matters. The challenge is turning selected stock into a consumer channel without making your wholesale team run a second kind of business.

Wholesale to Ecommerce - a warehouse plinth with a forklift, racked pallets and a conveyor

Retail Is Not Wholesale at a Smaller Size

One pallet and four hundred single orders are not the same job.

Direct-to-consumer selling adds individual picking, packing, tracking, returns and buyer questions. A distribution operation built around trade volumes can do some of that work, but only if the process is designed for it before orders arrive. Otherwise, every small task starts borrowing time from the B2B side.

Consumer Buyers Create a Different Service Load

Trade accounts and marketplace customers expect different things.

Consumer buyers ask product questions, return individual items, leave public feedback and can open policy cases. Marketplaces also measure response times, cancellations and fulfilment performance. That support load needs its own operating rhythm rather than being pushed onto a trade counter between wholesale orders.

A working studio desk where store and brand decisions are planned.

Channel design

B2B to DTC ecommerce, without disrupting the B2B business

A B2B to B2C move does not mean putting every trade line online and hoping the margin works. We build the consumer channel around the wholesale operation you already have, with clear rules for range, pricing, fulfilment and support. The aim is to capture margin uplift from going direct without creating avoidable channel conflict.

  • Choose what goes direct We review the range and select products that still make commercial sense after marketplace fees, single-unit shipping and likely returns are counted.
  • Keep trade accounts separate Brand, product selection and retail pricing are scoped with existing B2B relationships in mind. Channel conflict management is part of the plan, not a problem left for later.
  • Agree fulfilment before launch Single-unit picking can sit with your warehouse, a supplier or a fulfilment channel. We decide where it belongs before the first consumer order lands.
  • Measure contribution per SKU Retail price, product cost, shipping, fees and refunds are connected so you can see whether the direct channel is genuinely improving margin.
Talk it through with us

Where we work

Built for the marketplaces your buyers already use

If you are deciding how to sell wholesale products online, the platform matters as much as the product. We currently scope TikTok Shop, eBay and Etsy, and adapt the listings, media, pricing logic and operating process to each marketplace. An online store for wholesale business expansion should fit the buyer and the economics of the sale, not force the same setup everywhere.

Wholesale to Ecommerce - a distribution warehouse on a plinth with delivery vans and a forklift

Visibility

You can delegate the store. You still keep the numbers.

The direct channel should be judged the same way you judge the rest of the business. We report on store performance, order flow, account health, support activity and margin at the cadence agreed in your plan, so the wholesale to ecommerce transition never becomes a black box.

Performance and margin reporting

See what sold, what stalled, where contribution changed and what the team is doing next.

Account health monitoring

We watch fulfilment, response times, cancellations, returns and policy issues that can affect marketplace standing.

A direct line to the team

Questions go to the people working on your store, so you get context without chasing a generic support queue.

Retail channel snapshot

Orders

1,720

+11.6%

Fulfilment rate

98.6%

+1.2%

Return rate

2.1%

-0.7pt

Account health

Good

Stable

Where the volume sits

58%

Core lines

  • Core lines 58%
  • Seasonal lines 27%
  • New lines on test 15%

Illustrative figures — not a projection of your store.

What you receive

A managed direct channel, built around your wholesale business

If you are working out how to sell wholesale products online without hiring a retail department, this is the operating layer behind the store. The scope covers the work that usually becomes a collection of separate jobs, while ownership and commercial decisions stay with you.

  • A store in your name

    The storefront, branding and marketplace account are registered to your business and stay under your ownership. Nothing is held in ours.

    Included
  • Products chosen for the channel

    We assess buyer fit, category demand and contribution so the launch starts with products that have a credible route to margin.

    Included
  • Listings built for each marketplace

    Titles, descriptions, images, variants and required fields are prepared to each platform’s rules and kept current when requirements change.

    Included
  • Suppliers and stock coordinated

    Pricing checks, stock confirmation, onboarding where needed and order hand-off are managed so delays are identified before they reach the buyer.

    Included
  • Orders, returns and buyer messages handled

    Orders are followed through to confirmed dispatch, while buyer questions and consumer issues are handled in your store’s voice inside marketplace response windows.

    Included
  • Reporting at your cadence

    You see what moved, what needs attention, how the account is performing and what happened to margin.

    Included

Questions

What wholesalers ask before going direct

The next step

Plan the wholesale to ecommerce transition around the business you already have

We can map out which products make sense for direct-to-consumer sale, where fulfilment should sit, how trade relationships are protected and what the margin looks like after consumer selling costs. You keep control of the business. We handle the operating work inside the agreed scope.

We will explain what we would manage, what we would need from your team and whether the service fits the way your wholesale operation already works. There is no pressure to decide on the call.